This shipping policy applies to all orders placed on corenutriva.com, operated by CoreNutriva. We are committed to providing standardized, transparent, and efficient global logistics services to deliver high-quality nutritional supplements to customers worldwide.
Free Shipping: CoreNutriva offers 100% free standard shipping on all orders, with no minimum purchase requirement. There are no hidden shipping, packaging, or handling fees.
Order Processing Time: Orders will be verified, inspected, and packed within 24 hours of successful payment confirmation (excluding U.S. weekends and public holidays). Before shipment, we rigorously inspect the condition of the products to ensure they arrive in perfect condition.
Delivery Timeframe: Standard delivery within the U.S. takes 3 business days.
Order Tracking: Once the order has shipped, customers will receive an official notification containing a unique tracking number and a tracking link to monitor the shipment status in real-time.
Customs and Duties: For all international cross-border orders, the customer is responsible for any applicable import taxes, duties, and local customs clearance fees mandated by the destination country. We have no control over third-party customs policies and assume no liability for such charges.
Lost or Damaged Packages: If a package is lost, stolen, or severely damaged during transit, customers may submit a claim for verification within 48 hours of the estimated delivery date. We will review the claim within 48 hours and provide a resolution, such as a replacement shipment or a refund.